Unified Communications

Unified Communications (UC) is heralding a new dawn in communications within the enterprise. With UC all communication channels are intelligently integrated to provide a seemeless experience to the end user.

A Business Case for Unified Communications

• Control costs. Voice over IP (VoIP) enables communications among geographically dispersed company locations without long distance charges. Integrated audio, video, and Web conferencing helps reduce travel costs as well as the cost of third-party conferencing solutions.
• Improve productivity. Rich presence information helps employees find each other and choose the most effective way to communicate at a given time. Instead of e-mailing documents back and forth for approval, workers can rely on real-time collaboration through enhanced conferencing with desktop, application, and virtual whiteboard sharing—or contact a collaborator from within Microsoft Office or other applications.
• Support the mobile workforce. Mobile workers get access to rich Unified Communications tools from practically anywhere with an Internet connection, no VPN needed.
• Gain operational efficiencies. By integrating Unified Communications and rich presence into business workflows or processes, latency and delays can be reduced or eliminated. For geographically dispersed teams, group chat can enable efficient, topic-specific, multi-party discussions that persist over time.
• Be more responsive to customers, partners and employees

Our Solution

• Capacity Planning and Solution design.
• Implementation of UC infrastructure.
• Integration with Business Processes.